Mustafeed Zaman
Assistant Professor in Digital Marketing
Discipline department
Marketing
Teaching area
Digital Marketing Strategy
Service marketing
Bio
Mustafeed Zaman is an Assistant Professor of Marketing. He joined EM Normandie in 2019. He has a PhD in management science from the Université de Perpignan Via Domitia, awarded in 2018. His thesis is on managing digital change in SMEs in the tourism industry. His research interests are innovativeness, ICT adoption, service innovation, digitalisation of services, digital customer experience, hospitality and tourism management.
Degrees
2018 : PhD in Management Sciences, Université de Perpignan Via Domitia
Professional experience
Since 2019 : assistant professor in Digital Marketing, EM Normandie
2018-2019 : faculty in strategy, EDHEC Business School
2015-2019 : part-time lecturer in marketing, Excelia Tourism & Hospitality School, La Rochelle
2016-2018 : lecturer & researcher in management sciences, Université de Perpignan Via Domitia
Publications
Publications
Year of publication
Type
Zaman, M 2018, 'Mesure de l'innovativité et facteurs d'adoption des innovations Web : le cas des Organismes de Gestion de Destination (OGD) français', PhD in Management Sciences, Université de Perpignan Via Domitia, Perpignan, France.
2018
PhD Dissertation / Accreditation to Supervise Management Research
Nikjoo, A, Zaman, M, Salehi, S & Hernández-Lara, A. B (forthcoming), 'The contribution of all-women tours to well-being in middle-aged Muslim women', Journal of Sustainable Tourism. FNEGE : 3 ; HCERES : B ; ABS : 3.
2021
Academic articles
Vo-Thanh, T, Vu, T.-V, Nguyen, N, Nguyen, D, Zaman, M & Chi, H (forthcoming), ‘COVID-19, frontline hotel employees’ perceived job insecurity and emotional exhaustion: Does trade union support matter?’, Journal of Sustainable Tourism. FNEGE : 3 ; HCERES : B ; ABS : 3.
2021
Academic articles
Hasan, R, Koles, B, Zaman, M & Paul, J (forthcoming), 'The potential of chatbots in travel & tourism services in the context of social distancing', International Journal of Technology Intelligence and Planning. ABS : 1.
2021
Academic articles
Zaman, M, Vo-Thanh, T, Hasan, R & Babu, M.M. (forthcoming), 'Mobile channel as a strategic distribution channel in times of crisis: A self-determination theory perspective', Journal of Strategic Marketing. CNRS : 4 ; FNEGE : 4 ; ABS : 2 ; HCERES : C.
2021
Academic articles
Vo-Thanh, T, Vu, T-V, Nguyen, N, Nguyen, D, Zaman, M & Chi, H 2021, 'How does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance?', Journal of Sustainable Tourism, vol. 29, Issue 6, pp. 907-925. FNEGE : 3 ; ABS : 3.
2021
Academic articles
Vo-Thanh, T, Zaman, M, Hasan, R, Rather, R. A, Lombardi, R & Secundo, G (forthcoming), 'How a Mobile App Can Become a Catalyst for Sustainable Social Business: The Case of Too Good To Go', Technological Forecasting & Social Change. CNRS : 2 ; FNEGE : 2 ; HCERES : A ; ABS : 3.
2021
Academic articles
Seraphin, H, Gowreesunkar, V, Zaman, M, & Lorey, T 2019, "Limitations of Trexit (Tourism Exit) as a Solution to Overtourism". Worldwide Hospitality and Tourism Themes, vol. 11(5), pp. 566-581.
2019
Academic articles
Seraphin, H, Gowreesunkar, V, Zaman, M, & Bourliataux-Lajoinie, S 2019, "Community based festivals as a tool to tackle tourismphobia and antitourism movements". Journal of Hospitality and Tourism Management, vol. 39, pp. 219-223.
2019
Academic articles
Séraphin, H, Zaman, M, Olver, S, Bourliataux-Lajoinie, S & Dosquet, F 2019, "Destination branding and overtourism". Journal of Hospitality and Tourism Management, vol. 38, pp. 1-4.
2019
Academic articles